Accounts Receivable (A/R) Management

Course Description

Igniting Brains presents a comprehensive, high-impact training program on Accounts Receivable (A/R) Management, designed for finance professionals, accountants, and business leaders who want to drive operational efficiency and strengthen organizational cash flow.

This program provides an in-depth exploration of the entire A/R lifecycle, from establishing robust credit policies to optimizing collections, dispute management, and reporting. Participants will learn how to assess and mitigate customer credit risk, implement effective collections strategies, and align A/R practices with overall financial strategy to enhance business performance.

The course combines policy frameworks, process improvement techniques, and practical tools, enabling participants to reduce bad debt, accelerate cash flow, and strengthen customer relationships. Through real-world case studies, interactive simulations, and hands-on exercises, learners gain actionable skills to design, implement, and sustain a high-performing A/R function.

Learning Objectives

By the end of this program, participants will be able to:

  • Understand Core A/R Concepts – Define accounts receivable, its role in the accounting cycle, and its impact on working capital and cash flow.
  • Develop and Implement Policies – Create and enforce credit and collection policies that align with organizational goals and risk appetite.
  • Design Efficient A/R Processes – Map and improve the end-to-end A/R workflow from invoice generation to cash application.
  • Apply Best Practices – Implement industry best practices in billing, collections, dispute management, and reporting.
  • Leverage Technology – Use automation tools and A/R software to improve efficiency, accuracy, and data visibility.
  • Measure Performance – Use key performance indicators (KPIs) and reporting techniques to evaluate A/R performance and drive continuous improvement.
  • Manage Customer Relationships – Communicate effectively with customers to encourage timely payments while preserving positive business relationships.

Organizational Benefits

  • Improved cash flow and liquidity through reduced Days Sales Outstanding (DSO).
  • Enhanced credit risk management and reduced bad debts.
  • Streamlined A/R operations with standardized procedures and controls.
  • Strengthened financial reporting accuracy and compliance.
  • Increased customer satisfaction through efficient dispute resolution and communication.
  • Empowered finance teams with data-driven decision-making capabilities.

Individual Benefits

  • Mastery of A/R policies, processes, and tools.
  • Enhanced analytical and decision-making skills.
  • Improved ability to manage credit risk and collections strategically.
  • Recognition as a key contributor to organizational financial success.
  • Career advancement opportunities in accounting, finance, and credit management.

Audience

This course is designed for professionals involved in or responsible for receivables management, including:

  • Accounts Receivable Officers / Specialists
  • Credit and Collections Professionals
  • Finance & Accounting Managers
  • Treasury and Cash Flow Managers
  • Internal Auditors
  • Business Owners and Entrepreneurs
  • ERP / Finance System Administrators

Duration and Format

  • Total Duration: 3 to 5 days (customizable)
  • In-person session

Training Methods

  • Expert-led sessions and panels
  • Case studies from global companies
  • Group discussions and peer learning
  • Templates and checklists for implementation
  • Simulation-based exercises

Detailed Module Structure

Module 1: Introduction to Accounts Receivable Management
  • Overview of the Accounts Receivable function
  • Relationship between A/R and working capital
  • The Order-to-Cash (O2C) process flow
  • A/R accounting entries and reconciliation
  • A/R aging and cash conversion cycle metrics
  • The financial and strategic importance of A/R in business health
Module 2: A/R Policies and Credit Management
  • Importance and structure of credit policies
  • Credit risk assessment (quantitative and qualitative approaches)
  • Credit limits, terms, and scoring models
  • Segmentation of customers by credit risk profile
  • Credit approval and periodic review procedures
  • Policy enforcement and governance
Module 3: A/R Processes and Internal Controls
  • A/R workflow: invoice generation, verification, approval, posting, and payment
  • Process documentation and standard operating procedures (SOPs)
  • Control frameworks (COSO, SOX compliance considerations)
  • Segregation of duties between invoicing, collection, and reconciliation
  • Audit trails and error detection mechanisms
Module 4: Collections and Dispute Management
  • Collections strategy and planning
  • Aging analysis and prioritization
  • Collection call best practices (tone, timing, frequency)
  • Dispute logging and resolution workflows
  • Negotiation, payment plans, and settlement terms
  • Legal and ethical aspects of collections
Module 5: Technology and Automation in A/R
  • Overview of A/R automation tools and software (SAP, Oracle, HighRadius, Billtrust, QuickBooks)
  • Electronic invoicing and digital payment solutions
  • Robotic Process Automation (RPA) for A/R
  • Predictive analytics and AI-based cash forecasting
  • Cybersecurity and data protection considerations
Module 6: A/R Reporting and Performance Measurement
  • Key A/R KPIs: DSO, CEI, Bad Debt Ratio, Collection Effectiveness Index
  • Dashboard design principles and visualization tools
  • Trend and variance analysis
  • Linking A/R data to financial statements
  • Continuous improvement and benchmarking
Module 7: Best Practices and Compliance
  • International A/R management best practices
  • Compliance with IFRS 9 (Expected Credit Losses) and GAAP standards
  • Ethical considerations in collections and reporting
  • Data privacy and customer confidentiality
  • Internal audits and continuous improvement culture
Module 8: Assessment
  • Case Report
  • Knowledge Test

Program Fees

The program fees will be announced soon.

FAQ’S

Can I request customized corporate training?

Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at info@ignitingbrains.com or call +92 329 6315566 for more information.

Where are your training courses held?

Our training programs are hosted at different places in Karachi, Lahore & Islamabad.

What does the training fee cover?

The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.

When will I receive confirmation of my registration?

Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.

How can I register for a training course?

There are several convenient ways to register for our training programs:

  • Online: Choose the course that suits your needs, and click the “Register Now” button on the course details page.
  • Email: Share your details, including your name, organization, email address, and selected course, by sending an email to info@ignitingbrains.com
  • Phone: Reach out to us directly at +92 329 6315566 or +92 330 9566555 and our team will guide you through the registration process.

For more information, visit our official website: www.ignitingbrains.com

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Note

Customized Schedule is available for all courses irrespective of dates on the Calendar. Please get in touch with us for details.